PRIVACY POLICY

This Privacy Policy describes how wimthor.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual.

Device Information

Examples of Personal Information collected:
Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.

Purpose of collection:
To load the Site accurately for you and to perform analytics to improve and optimize our Site.

Source of collection:
Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:
Shared with our processor Shopify.

Order Information

Examples of Personal Information collected:
Name, billing address, shipping address, payment information (including credit/debit card details), email address, and phone number.

Purpose of collection:
To fulfill orders, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and—where consistent with your preferences—provide information or advertising related to our products or services.

Source of collection:
Collected directly from you.

Disclosure for a business purpose:
Shared with our processor Shopify.

Customer Support Information

Examples of Personal Information collected:
Name, email address, phone number, and any other information you choose to provide when contacting us.

Purpose of collection:
To provide customer support and respond to inquiries.

Source of collection:
Collected from you.

MINORS

The Site is not intended for individuals under the age of 14. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information 

  • We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

USING PERSONAL INFORMATION

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.

LAWFUL BASIS (GDPR)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Protection of vital interests

  • Public interest tasks

  • Legitimate interests that do not override your fundamental rights and freedoms

RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you request its deletion. For more information, see the Your Rights section below.

AUTOMATIC DECISION-MAKING

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, where it has a legal or significant effect on you.

Our processor Shopify uses limited automated decision-making for fraud prevention, including:

  • Temporary denial of IP addresses with repeated failed transactions

  • Temporary denial of credit cards associated with denied IP addresses

These measures do not have a legal or significant effect on you.

YOUR RIGHTS (GDPR)

If you are an EEA resident, you have the right to access, correct, update, erase, or port your Personal Information. To exercise these rights, please contact us using the information below.

Your Personal Information is initially processed in Ireland and may be transferred to Canada and the United States.

CCPA (CALIFORNIA RESIDENTS)

If you are a California resident, you have the right to:

  • Know what Personal Information we collect

  • Request correction, deletion, or portability of your data

You may also appoint an authorized agent to make requests on your behalf.

COOKIES

We use cookies to improve your browsing experience. Cookies may be functional, performance-based, advertising-related, or related to social media/content.

Cookies can be session cookies (expire when you close your browser) or persistent cookies (remain until deleted or expired). Persistent cookies may last from 30 minutes up to two years.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect Site functionality.

DO NOT TRACK

We do not alter our data collection practices in response to “Do Not Track” signals due to the lack of an industry standard.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons.

CONTACT

For more information about our privacy practices, questions, or complaints, please contact us:

Email: help@wimthor.com
Website: https://wimthor.com