WELCOME TO WIMTHOR | FRAGRANCE × FASHION × ATTITUDE
WELCOME TO WIMTHOR | FRAGRANCE × FASHION × ATTITUDE
Help Centre
Everything you need to know about our fragrances, T-shirts, orders, delivery and returns.
Our Eau de Parfum blends are made for long-lasting wear, typically 6–10 hours on skin and longer on clothes. Longevity varies with skin type, weather and how much you apply.
Noir is deep and seductive for evenings, Oud is rich and warm for special occasions, Blue is fresh and clean for everyday wear, and Elite is refined and sophisticated for work and formal events. Not sure? Message us on WhatsApp for a personal recommendation.
WIMTHOR creates its own fragrance blends. Where a product is described as “inspired by” another scent, it is our own interpretation of that scent profile, not the original brand’s product.
Spray on pulse points — neck, wrists, behind the ears and chest — from about 15 cm away, ideally on clean, moisturised skin after a shower. Avoid rubbing your wrists together, as it breaks down the top notes faster.
Keep the bottle in a cool, dry place away from direct sunlight and heat, with the cap closed. Avoid bathrooms and hot cars.
Our perfumes are for external use. If you have sensitive skin, patch-test first or spray on clothing instead. Discontinue use if irritation occurs.
Check the size chart on each product page and compare it with a T-shirt that fits you well. If you are between sizes, choose the larger size for a relaxed fit or message us for help.
Wash inside out in cold water with similar colours, avoid bleach, and iron on low heat — never directly on the print. Air-drying keeps the fit and print looking new for longer.
Yes. Unworn, unwashed T-shirts with original tags can be exchanged for another size within 7 days of delivery, subject to availability.
We accept Cash on Delivery (COD) across Pakistan, along with the online payment options shown at checkout.
After you place an order, you’ll receive a confirmation by email, SMS, call or WhatsApp. Please keep your phone reachable so we can verify your order quickly.
Yes, as long as it hasn’t been dispatched. Message us on WhatsApp with your order number as soon as possible.
Yes — our Perfume + Tee combos bring a signature fragrance and a statement T-shirt together at a special price. Check the Offers section for current deals.
Yes, we deliver nationwide through trusted courier partners.
Orders are usually delivered within 3–5 working days after dispatch. Remote areas may take a little longer.
Free shipping applies on orders above the amount shown on our website. For smaller orders, the delivery charge is shown at checkout before you pay.
Once your order is dispatched, we’ll share your courier tracking number. You can also message us on WhatsApp for an update anytime.
For hygiene reasons, opened or used perfumes can’t be returned. Unopened, sealed perfumes can be returned within 7 days of delivery in original packaging. See our Terms & Conditions for full details.
Contact us within 48 hours of delivery with photos and an unboxing video. We’ll arrange a free replacement or a full refund.
Approved refunds are processed within 7–10 working days to your bank account, mobile wallet or original payment method.
Yes — every order is delivered in premium packaging, ready to gift. Let us know if you’d like to add a personal note.
Absolutely. We offer special pricing for weddings, corporate gifting and events. Message us on WhatsApp with your quantity and date for a custom quote.
Still have questions?
Our team usually replies within a few hours during working hours.
